RuiSnow

After‑sales Policy

We offer a 12‑month warranty for motor controllers from the date of delivery.
 
The warranty covers product failures caused by manufacturing defects, valid under normal installation and operating conditions.
This warranty does not cover damage from improper wiring, wrong voltage input, man‑made destruction, water ingress and unauthorized disassembly.
Within the warranty period, we provide repair or replacement services for qualified defective products.
 
Technical support is available for product installation, debugging and fault diagnosis.